Why generalists are broke, burnt out, and invisible… and how the right niche can change everything.
I still remember the look on Michael’s face.
It was 2010, and I was on the road selling workplace health and safety documentation. I’d just sat down across from a builder in Brisbane—Michael—and I asked a simple, innocent question to break the ice:
“So, what is it you do?”
He blinked at me, like I’d just asked if hammers were made of cheese.
Then he shrugged and said:
“I build. Building is building, isn’t it? It’s all the same.”
Right then, I knew two things.
And sure enough, when I asked, “How’s business?”—he let it rip.
“It’s crap. The margins are crap. And it’s tough to get any sort of work. I’ve got an architect who sends me the odd job, but the rest of the leads are time-wasters. Everyone just wants the lowest price… and I can’t compete with that.”
Sound familiar?
Michael’s situation wasn’t unique. In fact, it’s the default state for most builders who haven’t claimed a niche.
When you try to be all things to all people, you end up being nothing to anyone.
And the price? You pay it in sleepless nights, unqualified leads, low-margin jobs, and wasted time pricing work that never converts.
Builders like Michael are stuck in a cycle—frantically quoting plans for anything that comes in. New builds. Renovations. Extensions. High-end. Low-end. Doesn’t matter. If it breathes, it gets a quote.
And here’s the worst part: they’re doing all of this for free… hoping to win 1 in 5 jobs.
Meanwhile, there’s another kind of builder.
They’re not just builders. They’re the specialists—the “eye surgeons” of the construction industry.
So the question becomes…
Are you trying to be everything to everyone?
Or are you positioning yourself as the best at one thing?
The good news is, you don’t need to guess. Your niche is hiding in plain sight.
Start here:
Now, sort your jobs by net profit margin.
What you’ll find is that 20% of your jobs created 80% of your profit. That’s your goldmine.
Drill into that 20%:
Maybe you’ve been doing everything from high-end custom homes to $800K builds, plus the odd remodel thrown in.
Well, surprise, surprise…
Those glamorous, high-end, $5M builds? They look good on Instagram… but the margins are often terrible. They’re more complex, go over budget, and drag on forever.
Meanwhile, the $800K custom homes?
They’re simple.
Repeatable.
And if you’re structured right, they turn higher net margins.
Now ask yourself:
“What if I just focused on those?”
The right niche can change your entire business. And your lifestyle.
You don’t have to conquer an entire market. You just need to own one corner of it.
Here are a few niche ideas to get your wheels turning:
The more specific you get, the stronger your positioning becomes.
But niching is only half the puzzle…
Because once you know what you build, you need to know who you build it for.
We call this your avatar. And here’s why it matters:
If you try to attract everyone, you’ll keep getting price-shoppers, time-wasters, and nightmare clients.
But when you market to your ideal client—you naturally attract more of them. And just as importantly… you repel the wrong ones.
So build your avatar by asking:
Then give them a name.
Maybe it’s CEO Cindy and Business Owner Bob.
They’re a dual-income couple, in their 40s, relocating to your area to build their second home.
That’s who you talk to in your marketing.
That’s who you visualise when you shoot a video or write a sales page.
Not the crowd. Not the mob. Not “everyone.” Just them.
The most successful builders—the ones pulling $10M+ in revenue while still taking weekends off—aren’t doing everything.
They’re doing one thing, exceptionally well, for one type of client.
They’ve dialled in their niche. They’ve defined their avatar. And they’re scaling with structure, confidence, and clarity.
If you want the same—start here:
Because the truth is…
You don’t need more leads.
You don’t need more services.
You don’t need to work harder.
You just need to be known for something.
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